Shipping + Returns

Orders ship via USPS First Class, USPS Priority, or UPS

Double-check your shipping address! Once your order is in transit, we cannot reroute packages

Once the package is with the carrier, ownership and risk of your items are transferred to you

We ship via USPS Priority International, UPS, or DHL

Duties, taxes, and customs fees are not included in checkout. These may be due when your package arrives

We are not responsible for any customs fees imposed

If you return an item internationally, you are responsible for all shipping, duties, and taxes unless the item is defective

For time-sensitive orders, contact us before purchasing to confirm availability

We want you to love your LYC treasures! If you change your mind, here’s how it works:

If you live in the European Union, you have 14 days from receiving your order to cancel your purchase for any reason

After notifying us, you have another 14 days to return the item

We will refund your order, including standard shipping, within 14 days of your cancellation notice

Some items cannot be returned, including opened essential items like soaps, skincare, or custom orders

Items must be unopened, in original packaging, with all labels intact

Opened or used items cannot be returned

Return shipping costs are the customer’s responsibility unless the item is defective

If the item is defective, we will provide a prepaid return label

All returns must be approved first. Contact us for authorization before sending anything back

We’re happy to help! Reach out anytime:

For tracking or delivery questions, contact your carrier:

USPS: 1-800-222-1811

UPS: 1-800-742-5877

Safe travels for your package! ✨

Item added to your cart